Small Business Case Studies

I am writing this letter of recommendation on behalf of Stanton Overhead Doors. I recently opened my own business. I needed help with setting up the business. Brittany was able to implement processes to ensure invoicing and inventory controls were being utilized. She was also able to provide guidelines for scheduling and on-time deliveries from suppliers. In three weeks’ time, we were able to utilize all the recommendations and put the processes in place. We saved nearly six hours a week by streamlining. We were able to reduce supply delivery wait times by 50%. This has increased productivity and profitability. We’ve seen a 15% growth in sales.

Sincerely,

Brandon Stanton

Owner of Stanton Overhead Doors

Challenge: Ordering Errors and Fulfillment

This store was experiencing too many ordering errors. They also felt that the fulfillment process for orders was too long. By implementing lean daily management systems, standard work documentation, and error proofing the store was able to achieve improvements of reducing ordering errors, time to take an order, and the time it took for a customer to pick up their order.

Quantifiable Improvements
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Improving processes enables organizations to better manage the quality of products, services, and resources to achieve operational excellence.